Complete technology infrastructure implementation for a new hotel – from design to operation
Context:
A new hotel (5★, 150 rooms) under construction required:
- proper infrastructure planning from the initial design phase
- integration of all systems into a single ecosystem
- long-term cost optimization
- avoidance of costly post-construction modifications
- compliance with international standards
ITGlobal Approach:
ITGlobal was involved from the technical design phase, working directly with:
- architect
- MEP designer
- general contractor
Implemented Solutions:
- IT Infrastructure & Structured Cabling
- complete structured cabling network
- server racks, technical rooms, and redundancy
- enterprise Wi-Fi network for guests and staff
- Hotel Access Control
- RFID room access cards with optional mobile key
- role-based staff access
- PMS integration
- CCTV Systems
- complete indoor and outdoor coverage
- intelligent cameras with video analytics
- central monitoring station
- Fire Detection & Alarm System
- fully addressable fire detection system
- integration with evacuation and access control
- full regulatory compliance
- Public Address & Voice Evacuation
- PA system throughout the property
- automated emergency evacuation scenarios
- background music in public areas
- Building Management System (BMS)
- HVAC control
- lighting control
- energy consumption monitoring
- scenario-based automation
- Smart Hotel Room Automation
- lighting, temperature, and curtain control
- automated check-in and check-out scenarios
- energy-saving mode when rooms are unoccupied
- Digital Signage & Hospitality TV
- digital displays in reception and common areas
- customized in-room TV experience
- promotion of hotel services
System Integration (Critical Element):
All systems were designed as a single integrated ecosystem from the construction phase:
- access card automatically activates the guest room
- BMS adjusts energy consumption based on occupancy
- fire alarm triggers evacuation procedures and door unlocking
- PMS synchronized with all integrated systems
Key Advantage (Real Differentiator):
Implementation during the construction phase results in 30–40% lower costs compared to post-opening upgrades.
Results:
- zero major interventions after opening
- fully operational system from day one
- optimized operating costs
- premium guest experience
- scalable, future-ready infrastructure
If technology is not planned during the construction phase, implementation costs increase exponentially after the hotel opens.